RollBack Rx not deleting old snapshots

[Skilz853]

I've used RollBack Rx thru the 15 day trial and it's set to delete snapshots older than 7 days, but it's not deleted any.
Is this happening to anyone else?

[HDS-Jacob]

Hi Skilz853,

Any luck? Feel free to submit a ticket to support at http://support.horizondatasys.com and let's see if we can get suggestions for you here as well.

Best,
Jacob

[Froggie]

Greetings Skilz853,

I have my settings deleting non-locked snapshots when 5-days old and all works just fine. The only rub is there's never an entry in the EVENT LOG stating the occurence of the deletion.

[Dallion]

Hi Skilz853
What type of snapshots have you selected for deleting - Hourly, Restart or One Time?