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Need PRO Help
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This is a discussion on Need PRO Help within the RollBack Rx forums, part of the Disaster Recovery Programs category; When installing Rollback RX it says previous version still there after Uninstalling. Can't find a way to clean out all ...
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11-19-2010, 10:31 AM
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Hello ALV,
Welcome to the Horizon DataSys forum. The support team should be able to provide you a support tool to clean up files and registry settings left from an incomplete uninstall. Please submit a support ticket at http://support.horizondatasys.com Best, Jacob 
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11-19-2010, 11:37 AM
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ALV, the only time I've seen that is after an image restoration of my partition, when the Rollback MBR connections have been lost. All I did was TRASH the SHIELD folder in "Program Files," then did the re-install... all went well.
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