Conflict with Mozy Backup?

[Snortley]

I had to uninstall the trial version of RBRx because of an apparent conflict with Mozy backup, the remote storage backup program.

With RBRx installed, any time Mozy does a backup, the process "System" (as identified in Windows Task Manager) starts to use 99% of CPU capacity, and the computer slows to a crawl.

It is normal for the "System" process to run momentarily at the start of a Mozy backup, but with RBRx installed, it freezes at this step, and the CPU winds up to the max.

This only happened with RBRx installed, and the problem stopped with uninstalling.

System:
Windows XP Pro, SP3

Computer:
Pentium 4 CPU 3.80 GHz
2 GB RAM

Any ideas?

[HDS-Jacob]

Greetings Snortley,

Welcome to the Horizon DataSys forum. For reference, feel free to submit a ticket to support at the Horizon DataSys Facebook page under the support tab Horizon DataSys | Facebook or at http://support.horizondatasys.com and let's see if we can get you some suggestions here.

Best,
Jacob