Installer doesnt see any partitions

[342534352]

Trying to test the software out in demo mode but the installer does not see any partitions and fails with the error of disk space being to low when I choose default. Anyone know what the problem is?

[Froggie]

Can you give us some idea of what kind of computer your trying this on? What operating system... and when it's booted, how many partitions/disks does it think it has...?

Any additional info would help...

[342534352]

Windows 7 Ultimate 64-Bit

2 Partitions

System drive & Bitlocker C: Drive


Edit:
There are a couple other drives but they are encrypted and not mounted so they looks like inactive drives

[342534352]

After reboot it shows this temporarily then shows nothing after trying again.

300MB is the Windows 7 System Partition but it sees C: as a FAT32 with 0 MB space.

[Owl]

As a quick guess I would say Bitlocker is upsetting it.

[Froggie]

I might have to agree with Owl on this one. The partitions that Rollback are seeing make no sense. That 299mB NTFS partition would never be able to house Windows... but it may be a factory redirect of some kind. The 0-length FAT32 partition may also have something to do with that.

What OEM vendor built this machine?

[Froggie]

Originally Posted by Owl

As a quick guess I would say Bitlocker is upsetting it.

Excellent guess, Owl. I just read the BitLocker implementation/description on WikiPedia and it convinced me that this is the issue with the OP.

OP, it looks like it's BitLocker or Rollback, but not both. My opinion is surely non-official so it's probably better to submit a question to support to get the definitive answer.

Good luck!

[342534352]

It is not an OEM build and there are multiple posts saying that they work together even a staff member says it does... the 300 MB is the system partition required by Windows 7 to boot.

[342534352]

From the knowledge base

Does RollBack Rx support Windows 7 and its Bitlocker encrpytion feature?

RollBack Rx version 9.x supports Windows 7. However, we need to understand what BitLocker is designed for and how RollBack Rx can function with Bitlocker.

What is Bitlocker?

BitLocker Drive Encryption is a full disk encryption feature included with the Ultimate and Enterprise editions of Microsoft's Windows Vista and Windows 7 desktop operating systems. It is designed to protect data by providing encryption for entire drive volumes. It uses the AES encryption algorithm combined with the Elephant diffuser for additional disk encryption.

Can RollBack Rx work with Bitlocker?

Yes, however Bitlocker MUST BE ENABLED on your Windows Vista and Windows 7 Operating Systems prior to the installation of RollBack Rx. If you follow this procedure RollBack Rx will work with Bitlocker. You can not switch Bitlocker Encryption on after RollBack Rx is installed.

Our development team debate the benefits of having Bitlocker enabled on a Rollback Rx protected system, as RollBack Rx also uses its own drive encryption technology that make data on a hard drive unreadable by third machines trying to access its data files as a slave drive. However, if you do choose to use the Bitlocker encrpytion, please ensure that the Bitlocker feature is ENABLED prior to installing RollBack Rx.

[Owl]

I can't help but think this is asking for trouble. There are bound to be conflicts of the Phylock type with IFW.