No Cursor in Subconsole

[zach]

After pressing Home the subconsole came up but I had no cursor. The only way to exit subconsole was to hit ESC

[HDS-Jacob]

Hello zach, welcome to the Horizon DataSys forum.

Others have experienced an issue with the subsystem console which has been posted here:
Rollbackrx Subconsole Problems

For reference, support can also be reached at the Horizon DataSys Facebook page Horizon DataSys | Facebook. Click on "Support" on left-hand side and then click on the "Support Request" Tab. Support can also be reached at http://support.horizondatasys.com

Best,
Jacob

[Froggie]

Originally Posted by zach

After pressing Home the subconsole came up but I had no cursor. The only way to exit subconsole was to hit ESC

You can always use the ARROW keys to navigate the sub-CONSOLE, then use ENTER when you've made your selection.

[zach]

Originally Posted by HDS-Jacob

Hello zach, welcome to the Horizon DataSys forum.

Others have experienced an issue with the subsystem console which has been posted here:
Rollbackrx Subconsole Problems

For reference, support can also be reached at the Horizon DataSys Facebook page Horizon DataSys | Facebook. Click on "Support" on left-hand side and then click on the "Support Request" Tab. Support can also be reached at http://support.horizondatasys.com

Best,
Jacob

I submitted a support ticket. Thanks

[zach]

Originally Posted by Froggie

You can always use the ARROW keys to navigate the sub-CONSOLE, then use ENTER when you've made your selection.

Thanks. I wasn't aware I could use the arrow keys.

[Froggie]

Zach, I use them all the time 'cause half the Rollback systems I'm responsible for don't have a working mouse either.

It's easier to develop a usage pattern that works all the time on all the systems.

[zach]

Originally Posted by zach

After pressing Home the subconsole came up but I had no cursor. The only way to exit subconsole was to hit ESC

FYI This is Horizon's response concerning the cursor which I didn't know myself. We disabled the mouse on the sub-system is because for user with the new UEFI BIOS, if you want to enable the mouse setting in the sub-system, please let us know i will send you the instructions

[zach]

Originally Posted by zach

After pressing Home the subconsole came up but I had no cursor. The only way to exit subconsole was to hit ESC

FYI This is Horizon's response concerning the cursor which I didn't know myself. We disabled the mouse on the sub-system is because for user with the new UEFI BIOS, if you want to enable the mouse setting in the sub-system, please let us know i will send you the instructions