Vista Hibernation Problems

[bublitz]

I am running Vista Home Premium 64 with SP 1. This is a new computer and
one of the first things I did was install RollBack RX V9. I had the problem
with the rename computer application starting every time I booted the
system but support sent me a new version which fixed the problem.
I tried to hibernate the system and it looked good when it shut down but
I would get a fatal crash when I restarted the computer and it could not
read the hinberfil.sys file. The only way I can get hibernate to work is to
uninstall RollBack. I submitted a ticket to support a few minutes ago and
I hope they have an answer.

-Paul

[HDS-Stormy]

Originally Posted by bublitz

I am running Vista Home Premium 64 with SP 1. This is a new computer and
one of the first things I did was install RollBack RX V9. I had the problem
with the rename computer application starting every time I booted the
system but support sent me a new version which fixed the problem.
I tried to hibernate the system and it looked good when it shut down but
I would get a fatal crash when I restarted the computer and it could not
read the hinberfil.sys file. The only way I can get hibernate to work is to
uninstall RollBack. I submitted a ticket to support a few minutes ago and
I hope they have an answer.

-Paul

Hi Paul,

Welcome to the Horizon DataSys Forums. You can submit a ticket to our support team @ http://support.horizondatasys.com
I will also flag this for the team to see if we can get you an answer.

Maxxy

[Nick10]

What is you ticket number? Did you update your support request with this new information?

let me know and I will try to check on it for you.