Blue Screen - After Closing Explore Snapshot!

[ErikThorne]

Ok .. New Problem ..

Blue Screen - After Closing Explore Snapshot?

I am Not sure Been to long since i tryed but i just got a
blue screen AFTER I tryed to close an Explore Snapshot.

I Opened a Explore Snapshot .. It gave the snapshot a drive letter.
Was able to recover a few files.
Went to close the drive snapshot and got a blue screen!

Anyone else try this yet ? on Ver 9.0 ?

[Baldrick]

Originally Posted by ErikThorne

Ok .. New Problem ..

Blue Screen - After Closing Explore Snapshot?

I am Not sure Been to long since i tryed but i just got a
blue screen AFTER I tryed to close an Explore Snapshot.

I Opened a Explore Snapshot .. It gave the snapshot a drive letter.
Was able to recover a few files.
Went to close the drive snapshot and got a blue screen!

Anyone else try this yet ? on Ver 9.0 ?

Hi Erik

Not good news! Funnily enough I opened a snapshot (under v9) and recovered about 5 files from various folders and then closed the snapshot with no trouble what so ever. I presume that you used the Unmount button available in the dialogue that pops up when you first request to view a snapshot?

Perhaps you should post a Support Ticket with HDS ASAP

PS. Am running under WinXP SP3

[ErikThorne]

Yea I did ...

Was Just Wondering If Anyone else had tryed this yet ..
I Am Using Vista :/

[Baldrick]

Originally Posted by ErikThorne

Yea I did ...

Was Just Wondering If Anyone else had tryed this yet ..
I Am Using Vista :/

I would still log a support ticket with Horizon Datasys.

[ErikThorne]

Originally Posted by Baldrick

I would still log a support ticket with Horizon Datasys.

I did .. no responce as of: 3/16/2009 6:07 AM PDT

If I Get one .. Will Post.

[Nick10]

What is your ticket number? I will try to expedite the testing update for you.

Send me a private message if you don't wish to post it.

[ErikThorne]

Originally Posted by Nick10

What is your ticket number? I will try to expedite the testing update for you.

Send me a private message if you don't wish to post it.

Thanks Nick .. 4073-7457209 Is The Ticket Number.

[Nick10]

Our development team has updated your ticket on March 19th. They are awaiting your findings. Please updated the ticket with your findings. Also post your results here as well.

Thanks.