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Event 41 kernel-power error after restore

This is a discussion on Event 41 kernel-power error after restore within the RollBack Rx forums, part of the Disaster Recovery Programs category; Laptop specs: Product Number VM193UA#ABA Microprocessor 2.26 GHz Intel Core2 Duo Processor P7550 Microprocessor Cache 3MB L2 Cache Memory 4096MB ...

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Old 02-09-2010, 03:08 PM
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Join Date: Feb 2010
Posts: 1
Default Event 41 kernel-power error after restore

Laptop specs:

Product Number VM193UA#ABA
Microprocessor 2.26 GHz Intel Core2 Duo Processor P7550
Microprocessor Cache 3MB L2 Cache
Memory 4096MB DDR3 System Memory (2 Dimm)
Memory Max 8192MB
Video Graphics ATI Mobility Radeon HD 4650 (M96)
Video Memory Up to 2815MB (1024MB dedicated)
Hard Drive 640GB (7200RPM)
Multimedia Drive LightScribe Blu-Ray ROM with SuperMulti DVD±R/RW Double Layer
Display 17.3” Diagonal HD+ High-Definition HP LED BrightView Widescreen Display (1600 x 900)
Fax/Modem High speed 56k modem
Network Card Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
Intel WiFi Link 5100AGN
Bluetooth

Using latest version of Rollback with listed laptop upgraded to 8 gigs of memory and Windows 7 Ultimate. Rollback works great except for a listed error in Event Viewer after every time I rollback my system. Error is Event ID 41 "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed or lost power unexpectedly." Is this going to hurt anything? Or how can I get rid of this error? Is this a result of Rollback restarting within it's own program to restore the chosen snapshot? Thanks, BCA
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Old 02-11-2010, 08:06 AM
Support Person
 
Join Date: Sep 2009
Posts: 11
Default

This is complicated enough to be submitted as a Service Ticket. Go to the Service Portal and click "New Ticket".

Please keep us posted as to what happens. TIA.
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DMC
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