Corrupted installation

[richinqld]

I attempted to install rollback rx in my windows 7 system. first it said it could not install in compressed drives and my drives are not compressed. then it finally accepted a drive installation and when it finished it crashed. it did not ask to reboot. When i rebooted the program does not appear anywhere, even in the uninstall list. but when i try to reinstall the program, it reports a version of the program is already installed. i cannot find it anywhere.

how do i remove the program and re install it?

[HDS-Jacob]

Hello richinqld,

Welcome to the Horizon DataSys forum.

There is a a similar thread that has some suggestions: rollbackrx did not completely uninstall

Also, feel free to submit a ticket to support at http://support.horizondatasys.com and the support team will be more than happy to assist you as well.

Best,
Jacob

[Froggie]

Hi Richinqld! If the Rollback BOOT console is available, enter that with the <HOME> key and UnINSTALL should be an option there...